AngelYoung
October 26, 2022
"Great support team response"
We ran into a small problem with TimeDoctor: we totally forgot to cancel our trial, and they ended up billing us for 19 months straight while we weren’t using our account. Luckily, after we laid out our situation to their support team, they were cool enough to refund us completely, which is really commendable. Big thanks to the support crew for looking out for their customers.
ScarlettRodriquez
July 18, 2022
"Charged Too Much"
Charged too much. When I attempted to cancel, I received this message: "Your cancellation request has been forwarded to our support team on undefined. They'll reach out to inform you when the cancellation is finalized. You can try to cancel again after a week."
LouisHill
January 25, 2022
"Time Doctor's Pricing Issues and Poor Support"
I'm feeling a bit let down by the service. Backing up old users and getting them off Time Doctor is quite a hassle. The tech support leaves a lot to be desired. It feels like they intentionally make it tricky so you keep adding users and end up shelling out more cash to Time Doctor! Other companies have way better systems that clearly show you what your charges will be. If you want to halt payments, you gotta shoot them an email.
"Beware of this fraudulent company"
This company is a total scam. They’ve been pocketing cash by setting up fake accounts. They initially charged $10 for each user, but I just discovered they took an additional $40 this month without asking us first after making those bogus accounts. It’s obviously a scam. I’m getting my lawyer involved to file a complaint with the appropriate authorities. If they’ve made millions of fake accounts, they could easily be raking in $10 million.
Elmer.Davidson
March 15, 2021
"Pricing Confusion (Updated)"
Their pricing page indicates that the basic plan costs $7 a month for one user. I gave it a shot, thought it was decent, and headed to the billing section to input my info since I couldn't access my data during the trial without doing that. But then I saw it was gonna charge me $30.44 a month for just my account. No way, not happening.
Update - turns out I had mistakenly set up 2 users, and the pricing was based on the part of the month my account had been on a standard trial. Support managed to credit the pro-rata amount and adjusted my billing to $20 for 2 users. I should be able to drop one in the future, so I'm cool with bumping up my rating.
biggorilla374
February 23, 2021
"Incredible"
Incredible. While it ain't cheap, it has boosted productivity in a way that far surpasses the price of the service.
heavyladybug594
January 21, 2021
"It's Doctor Time, Y'all!"
I had a fantastic time using Time Doctor while working virtually. Super user-friendly and I didn't run into any issues. Big shoutout to the developer!
JarDuncan
November 19, 2020
"Freelancers Beware: Extra Charges for Time Logs"
For those freelancing out there looking to let clients view your time logs, be prepared to fork over $20 a month. Once I figured this out, I decided to cancel my account. They acknowledged my cancellation request a fortnight ago and even sent me a confirmation email, yet today they still charged my card. This company is super misleading, and I want no part of it.
orangeladybug997
April 11, 2020
"Awesome App with Fantastic Support!"
This app is pretty solid and really helps with keeping track of time. I've tried a handful of other apps, but this one takes the cake. I ended up not using it much because I just relied on my team and kinda forgot about it. They began charging me once my trial period was over. Since I wasn't using it, I reached out to them to cancel and get a refund, and they actually did it! I was blown away, honestly. If only every company operated like this!!!
lazyzebra618
January 10, 2020
"You gotta reach out to their support to cancel..."
To get your subscription cancelled, you have to get in touch with their support team. Even after I got the green light that my subscription was done, I still received another bill a few weeks later. It really takes way too long just to get this sorted out.
SarahCollins
December 12, 2019
"Immoral Software!"
This software is downright unethical! It goes beyond just taking screenshots; it even snaps real photos of workers through their webcams. If you're a business owner using this tool, you should realize that your employees are primarily motivated by cash.
CharleneBurke
October 24, 2019
"Untrustworthy Practices"
When firms provide business monitoring tools, you don’t think they’ll start keeping tabs on YOU right after signing up for a demo. I only shared my email, and out of nowhere, I got a call from the US (I’m in the EU) using my first name and mobile number. Not okay.
I’m curious about what other details the software might have transmitted from the computers we install it on.
bigleopard779
September 30, 2019
"Time Doctor is essential!!!"
We've been utilizing Time Doctor for several years to oversee our team. Honestly, I can't imagine what we'd do without this tool. It allows us to monitor tasks and screenshots without needing to ask our employees. Plus, it works seamlessly with our project management software.
smalllion151
September 26, 2019
"Nothing but good things to say about..."
I’ve got nothing but good things to say about TimeDoctor. This app really helps me monitor my work hours, the tasks I tackle, and even the breaks I take, no matter what day it is. Everything was just great.
McCleary5
September 25, 2019
"Timedoctor: A Must-Have for Remote Teams"
Timedoctor turned out to be the crucial resource I needed to launch my business. At the beginning, I couldn't shell out the going rates for local employees, so I opted for remote workers. Timedoctor really helped me grasp what my team and freelancers were up to. Even now, I'm thrilled to run my operations without a physical office, all thanks to the insights and tips from Timedoctor's reports on managing a remote crew.